Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Quick Checklist
- Verify your email and phone number before any deposit.
- Complete the KYC (Know Your Customer) process with a valid ID and proof of address.
- Use the same payment method for deposit and withdrawal to avoid delays.
- Check wagering requirements on any bonus before playing.
- Set deposit and loss limits before you start.
- Read the withdrawal policy — minimum and maximum amounts, processing times.
Step-by-Step Sign-Up
- Visit the official website via Casino days.
- Click “Register” and fill in your email, username, and password.
- Select your country and preferred currency.
- Enter a promo code if you have one (optional but recommended).
- Agree to the terms and conditions, then submit.
- Check your email for a verification link and confirm your account.
- Log in and complete the KYC form by uploading your ID and a recent utility bill.
- Make your first deposit using a supported method and claim the welcome bonus.
Important: Keep copies of all documents — they must be clear, not expired, and match your registration details.
How Wagering Works
Wagering requirements (playthrough) determine how many times you must bet your bonus before withdrawing winnings. For example, a common offer is: 100% match bonus up to €200, with a 35x wagering requirement on the bonus amount.
Let’s calculate. You deposit €100 and receive a €100 bonus (total balance €200). The wagering requirement is €100 × 35 = €3,500. You must place bets totaling €3,500 before any withdrawal. If the game contribution differs — slots 100%, table games 10% — you need to adjust. For instance, betting €10 on slots counts €10; betting €10 on blackjack counts only €1. So to clear €3,500, you might need to wager €3,500 on slots or €35,000 on blackjack. Always check the contribution percentages.
Formula: Wagering target = Bonus amount × Wagering multiplier. Example: €100 × 35 = €3,500.
Watch a detailed walkthrough of wagering calculations in action.
Safety & Licensing
The platform operates under a Curacao eGaming license, which provides a baseline level of regulation. Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence — check with a tax advisor. The site uses SSL encryption to protect your data and offers 2FA for account security. Always look for the license number at the footer of the website and verify it on the Curacao registry.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Minimum | Fee |
|---|---|---|---|---|
| Visa / Mastercard | Instant | 1–3 business days | €10 | None |
| Skrill / Neteller | Instant | up to 24 hours | €10 | None |
| Bank Transfer | 1–3 days | 3–7 business days | €20 | May apply |
| Cryptocurrency (BTC, ETH) | Instant | up to 1 hour | €20 equivalent | None |
Withdrawal limits: typically €4,000 per week and €16,000 per month. Pending time: up to 24 hours for e-wallets, 48 hours for cards.
Fix It Fast
- Verification pending more than 48 hours? Contact live chat with your ticket ID. Re-upload documents if requested.
- Withdrawal rejected due to unmatched payment method? Use the same method you deposited with. If not possible, choose bank transfer.
- Bonus not credited? Check if you entered a valid promo code. Contact support.
- Game not counting towards wagering? See the contribution table under terms. Play slots with 100% contribution.
- Can’t log in? Reset password via email. Enable 2FA if locked out.
- Self-exclusion request ignored? Contact the licensing authority directly.
Need to Know
Can I withdraw before meeting wagering requirements?
No, any withdrawal request before the playthrough is met will result in cancellation of the bonus and associated winnings.
How long do withdrawals take?
E-wallets: up to 24 hours after approval. Cards: 1–3 business days. Bank transfers: 3–7 days.
What documents are needed for KYC?
A government-issued ID (passport, driver’s license) and a recent utility bill or bank statement showing your name and address.
Is the mobile site as good as the desktop?
Yes, the mobile-optimized website works smoothly on iOS and Android — no app download needed. All features, including live chat and withdrawals, are accessible.
Is there a sportsbook?
Yes, betting options include major sports leagues and live in-play betting, with separate wagering terms for sports bonuses.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section. These are mandatory for some jurisdictions.
What happens if I close my account with a balance?
You must request a withdrawal first. Any remaining balance will be forfeited if you close the account without withdrawing.
How do I claim cashback offers?
Cashback is usually credited automatically based on net losses during a specific period. Check the promotions page for terms.
Are there any hidden fees?
No deposit or withdrawal fees from the casino. However, your bank or e-wallet provider may charge a small transaction fee.
Extra Tips
Responsible gambling tools help you stay in control. Set a deposit limit before you play — for example, a €100 weekly limit. Use the session timer to get reminders after 1 hour of play. If you feel the need to take a break, enable self-exclusion for 24 hours, 7 days, or 30 days. You can also request permanent self-exclusion by contacting customer support. Remember: gambling is entertainment, not a way to make money. Never chase losses.
Start with the smallest bets and gradually increase once you understand the rules. Always read the terms and conditions of any bonus, especially the wagering multiplier and game contributions. With a clear plan, your first withdrawal will be smooth.